last update 20.09.2021
PLEASE BE AWARE THERE IS A MAJOR INCIDENT WITH HSCN NATIONALLY WHICH IS IMPACTING ON MULTIPLE WEB BASED PLATFORMS INCLUDING GP CLINICAL SYSTEMS.TECHNICAL TEAMS ARE CURRENTLY PERFORMING DIAGNOSTICS AND LIAISING WITH INTERNET SERVICE PROVIDERS.WE APOLOGISE FOR ANY INCONVENIENCE CAUSED BUT PLEASE BE PATIENT WITH PRACTICES WHILST THEY ARE IMPACTED BY THE NATIONAL INCIDENT. WE WILL PROVIDE ANY FURTHER UPDATES HERE.
Covid Booster vaccinations- Please do not phone the surgery all eligible patients will be contacted over the next few weeks.
IF YOU ARE 16/17 YOU CAN NOW HAVE THE COVID VACCINATION FOLLOW THE LINK BELOW
Patients are still required to wear a mask to attend the surgery,we still need to protect vulnerable patients and our staff. Thank you for your co-operation.
LIVI a video GP service
Available 7 days a week
Patients of Queensview Medical Centre can now see a NHS GP by video using the Livi App. Get medical advice, prescriptions and referrals o the same day including weekends.This a part of the NHS service.
You can download the LIVI app to your mobile phone or tablet at the app store or Google play or visit www.Livi.co.uk.
LIVI GPs are GMC registered NHS GPs, who with your consent will be able to access your medical records to treat you.
Register with Doctorlink......an online solution to help improve patient access.
1) Take the symptom assessment through Doctorlink
2) The symptom checker will ask you a number of questions to help identify your problem
3) The outcome of your assessment will direct you to the right treatment i.e. emergency care, Nurse or self care.
4) If your problem indicates that an appointment is required, simply click on the request appointment link.
5) Once the request has been submitted you will be contacted by the practice team to arrange an appointment within the identified timeframe
we need to reduce the spread on coronavirus
Please remember hands-face- space, protect each other
PLEASE NOTE IT IS NOT THE RESPONSIBILITY OF THE SURGERY TO ISSUE ANYONE WITH AN EXEMPTION LETTER OR CERTIFCATE.
PLEASE ENSURE THAT WE HAVE YOUR UPTO DATE CONTACT DETAILS, IT IS IMPORTANT SO THAT WE MAY CONTACT YOU REGARDING IMPORTANT INFORMATION.
Activity on Referral information
CORONAVIRUS - PLEASE LISTEN AND ACT ON THE GOVERNMENTS LATEST ADVICE.
ALL APPOINTMENTS CAN ONLY BE MADE BY TELEPHONING THE SURGERY -DO NOT COME INTO THE SURGERY.
MOST APPOINTMENTS WILL BE BY TELEPHONE, YOU WILL ADVISED BY THE RECEPTIONIST AT THE TIME OF YOUR CALL.
PRESCRIPTIONS CAN BE ORDERED BY PLACING YOUR REQUEST IN THE BOX IN THE FOYER OF THE SURGERY, OR BY EMAILING QUEENSVIEW.ADMIN@NHS.NET. PLEASE BE AWARE THIS EMAIL ADDRESS IS NOT MONITORED 24/7 DO NOT USE TO ACCESS MEDICAL ADVICE or an EMERGENCY .
ALL PRESCRIPTIONS WILL BE SENT TO YOUR NOMINATED PHARMACY ELECTRONICALLY. DO NOT PHONE TO CHECK IF YOUR PRESCRIPTION HAS BEEN DONE BEFORE THE REQUIRED 48 WORKING HOURS OUR PHONE LINES ARE ALREADY VERY BUSY YOUR CALL IS NOT NECESSARY.
PLEASE HELP US TO HELP YOU.
IF YOU REQUIRE URGENT MEDICAL HELP WHEN THE SURGERY IS CLOSED PLEASE PHONE 111
Patients should avoid phoning in the mornings for test results or to check if their prescription is ready .
Northampton Extended Access - Bookable routine GP appointments available evenings 6.30pm to 9.30pm and weekends 9.00 am to 5..00 pm. The service is an extension of your GP practice, it is not a walk in service appointments need to be made through your practice.
The service is located at Highfield Clinical Care Centre, Cliftonville Road Northampton NN1 5ED for more information please visit www.northantsgpalliance.com/services-we-offer/gpea
We are currently accepting new patients. New patient packs available in the lobby.
Find out information about medical conditions and diseases through our patient information leaflets as well as keep up to date with all the latest practice news and developments. You can also allow the nurses to collect travel information by using the Travel Form
We are always looking to improve our services so please fill in our patient survey or leave some feedback on our contact page. We hope that with your help and co-operation we will be able to make this website a better portal for all your online needs.
The Surgery will be closed on the following afternoons for staff training
September 22nd 2021
October 6th 2021
November 3rd 2021
December 1st 2021
Phone 111 if you require medical help that cannot wait until the surgery opens on the following day.
Self-care advice and when and where to seek appropriate treatment/advice from other NHS Services.
This is available in leaflet form and as an interactive tool on http://www.neneccg.nhs.uk/symptom-sorter/
We want to help you manage your own health and stay fit and healthy. To help you do this three health guides have been produced which are available to view electronically:
On line health Guides
PPG newsletter click on latest news icon
(Site updated 20/09/2021)